Why does my published site say "This site can't be reached"?

This usually means your internet provider or local network is blocking the relumesite.ai address, not that your site is down. Your site is still live, and visitors on other networks can see it.

To check, try opening your site on a different network, such as mobile data. You can also switch your device's DNS to a public service like Cloudflare (1.1.1.1) or Google (8.8.8.8). DNS is the system that turns a web address into a server location, and some providers use it to filter sites. If your site loads after either change, ask your internet provider or IT team to allowlist relumesite.ai.

Connecting a custom domain can also help, because visitors no longer reach your site through the relumesite.ai address. If your site still won't load, contact our support team.